Support

Tapify is operated by Tapify SRL. We help venues, their staff and guests with Tapify, the dashboard, the Tapify Tab app and the Tapify connector for ChatGPT and Claude.

Write to contact@tapify.ro. We reply by email.

Chat

Use the chat button at the bottom right of this page to message our team. If the chat doesn’t load, email us instead.

Help us help you faster

Include what applies:

Your venue (business) name and your role (owner, manager, staff or guest).
Where it happened: dashboard, Tapify Tab app, a tap, or ChatGPT/Claude.
When it happened (date and approximate time).
What you expected and what happened instead, with any message you saw.
For a card: the card number shown in the app or dashboard. For a tap: the tap number.
For ChatGPT or Claude: the assistant you use and the request reference from the error, if there is one.

Never send passwords, two-step verification codes or full payment card numbers.

Common questions

Connecting ChatGPT or Claude and troubleshooting
Revoking an assistant’s access
Cards and credit
Short answers in our FAQ on support.tapify.ro

Privacy and terms

How we handle personal data: privacy policy. Terms of use: terms. For data access or deletion requests, email contact@tapify.ro.